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Clock IN and Clock OUT Issues
Clock IN and Clock OUT Issues

This article shows how to modify you clock in and clock out in the Time Clock module

Maggie Mango avatar
Written by Maggie Mango
Updated over a week ago

Clock In and Clock out in the Time Clock modules, i when an employee start to work and finish.


Important

make sure you don't have a multiple case of missing clock in or clock out because that could be an issue with the Mobile App or Tablet not synchronizing.


What happens if an employee didn't CLOCK OUT?

If an Employee forgot to clock off, when you'll review the processing time clock follow the instruction to understand how to change it:

  • First: Click in the little box close to the start date, select ACTIONS

  • Second: Click on Bulk Clock Out

  • Third: A new window will open asking you at what time and date do you want it to clock out.

  • Fourth and last: Insert the date and time and press ACCEPT. Now you'll be able to see the Total shift Time



What happens if an employee didn't CLOCK IN?

For troubleshooting issues with the time clock, such as an employee forgetting to clock in at the start of their workday, follow these steps to manually create an event for them:

Step 1: Access the Events Tab

  • Navigate to the Time Clock module within your system. At the top of the interface, locate and double-click the 'Events' tab to open it.

Step 2: Initiate Event Creation

  • Click the '+CREATE' button to open a new window for event creation.

Step 3: Enter Event Details

  • Type: Choose 'In' for clock in (start of work) or 'Out' for clock out (end of work). Select 'Update' to modify existing event details for a specific employee.

  • Employee: Select the employee who the event pertains to.

  • Team: Indicate the team the employee works within.

  • Work Area: Specify the work area where the employee was working.

  • Work Role: Specify the role the employee was performing.

  • Event Timestamp: Record the date and time the employee either clocked in or out.

  • Farm and Block: Choose the farm and block location where the work occurred.

  • Plantings: Optionally, select any relevant planting associated with the work.

Step 4: Finalize Event Creation

  • After entering all the necessary information, click 'Save and Close' to complete the creation of the clock-in event for the employee.

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